Contact Babisil

Please see the Q&A section below and if your question is not answered please contact us by completing the email contact form below:

Do I have to sterilise the outer casing of the bottle?
Can i poor boiling water into the inner chamber?
Can i microwave the bottle?
Can i store cold milk in the bottle?
Can i freeze the bottle?
Is the Silbottle compatible with other (Avent, TT, Mam, Medela) breast pumps?
How do you measure the quantity of milk as there does not appear to be any markings on the bottles?
I have found that Babisil products are distributed internationally, and that the range is more extensive in other regions. Do you have any plans to extend the range that you offer in the near future?
Is it possible to purchase from other sites and have them shipped over?
Could you send me the details of the express delivery service that you offer?
How do I warm breast milk in the bottle?
Cooling the milk in the bottle?
What are the 'Milk Storage Container Lids'?

By Postal Mail
Babisil Products, Suite 27 ACE Centre Cross Street Nelson Lancashire BB9 7NN ENGLAND

By Telephone
Please call Monday - Friday, from 9.30am to 4pm:
UK Customer care line 01282 860046

UK Customer service fax 01282 861001

By Email
Please complete the email submission form below:
 
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Q: Do I have to sterilise the outer casing of the bottle? Top
A: The outer casing should be washed in soapy water before each use. The outer casing never touches the milk and therefore does not have to be sterilised.

Q: Can i poor boiling water into the inner chamber? Top
A: YES. the inner is made of high quality silicone. It will not be damaged or release toxins when put in contact with boiling water.

Q: Can i microwave the bottle? Top
A: YES. The entire bottle including the inner can withstand high temperatures.

Q: Can i store cold milk in the bottle? Top
A: YES. Expressed or powder milk can be stored in the Silbottle and chilled in the fridge.

Q: Can i freeze the bottle? Top
A: YES. Milk can be stored in the inner and supported by the outer casing. We advise you leave the Teat or Storage container lid screwed on whilst it freezes.

Q: Is the Silbottle compatible with other (Avent, TT, Mam, Medela) breast pumps? Top
A: The Silbottle is not specifically compatible with other breast pumps on the market. However it is possible to express into the bottles supplied with the breast pump and pour the milk into the Silbottle feeding bottle for storage (freezing, refrigeration). The medela bottles supplied with their breast pump are BPA-free.

Q: How do you measure the quantity of milk as there does not appear to be any markings on the bottles? Top
A: Each rib on the Silbottle Inner chamber equals 1 fl oz or 30ml. These ribs therefore make it really easy to accurately measure how much milk is put in or is left in the bottle.

Q: I have found that Babisil products are distributed internationally, and that the range is more extensive in other regions. Do you have any plans to extend the range that you offer in the near future? Top
A: Some of our products have been designed specifically for overseas markets. We will be increasing the range in the UK with exciting new products soon.

Q: Is it possible to purchase from other sites and have them shipped over? Top
A: This is possible although the cost of shipping will probably make this unfeasible.

Q: Could you send me the details of the express delivery service that you offer? Top
A: Our express delivery service is via Royal Mail Next day delivery. The charge depends upon the weight of the parcel, roughly ¢G5.05 for a Tall Web offer. http://www.royalmail.com/portal/rm/content1?mediaId=22700554&catId=400026

Q: Are all your products currently in stock? Top
A: All products featured on the www.babisil.co.uk website are presently available in the UK and will be with you in 24hrs and 72hrs.

Q: How do I warm breast milk in the bottle? Top
A: Once the swirler, teat and strong seal cap are correctly attached to the top of the bottle, milk in the inner Chamber can be warmed by removing the white base and placing the bottle in a bowl of warm water. The wide base of the Silbottle should allow it to stand in the water easily.

Q: Cooling the milk in the bottle? Top
A: Once the swirler, teat and strong seal cap are correctly attached to the top of the bottle, milk in the inner Chamber can be cooled by removing the white base and placing the bottle in a bowl of cold water. Adding ice to the water will increase the speed of cooling. The wide base of the Silbottle should allow it to stand in the water easily.

Q: What are the 'Milk Storage Container Lids'? Top
A: The 'Milk Storage Container Lids' transform the Silbottle into a Milk storage container. Simple put the 'Milk storage container lid' in place of the teat with the plastic tab upwards and the smooth side facing into the bottle then screw the strong sealing ring back onto the bottle. The storage containers will then allow you to freeze or store the milk without the need for the teat.

 
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